Urban Accents Canada

Please note due to covid, it has been difficult to manage inventory online. Please call prior to placing an order to double check the stock position.

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Availability of Products

In stock products ship within 7-10 business days. In the event the item is not in stock, you will be refunded and/or given an ETA for the items purchased. Pre-Order items can take anywhere between 2-4 weeks to arrive.

Return Policy

We offer two options for returns:

FREE returns for store credit. Ship it back at no cost to you.

Money back on original payment method. We’ll make the process easy and you’ll receive a full refund minus the return shipping costs. Returns must be made within 7 days of delivery and in original condition. Refunds are on merchandise value and do not include shipping fees paid at time of purchase, if applicable. This option is not available for customers in select remote locations for scheduled delivery items. Click here to read our entire refund/exchange policy

Shipping / Delivery Service

Items can be arranged for a free in-store pickup in Vaughan, ON (Pick up hours are weekends only). Items can also be shipped across Canada via our courier service. For those living in GTA, we can arrange for delivery and/or White Glove Delivery Service at an additional charge. For our full shipping policy, click here.